Responding to conflict $($Connect$,$ Perform$)$

Complete the following sentences with the correct term.

Kalisha was frustrated because her manager would not let her take on more responsibility. Kalisha perceived her manager's position grad as being in

preventing his subordinates from developing expertise so that he did not feel threatened.

Management at Work

issue

You work for a small store that sells hunting and fishing gear. You and your coworkers are deeply engaged in a conversation about the

health of U$.$S$.$ trout populations. Suddenly, Randall says, "Shouldn't we care about eliminating overseas trout$-$farming factories, which are

bad for the environment?" Abigail responds, "What's wrong with you? U$.$S$.$ fish populations have been hit hard by water pollution, acid rain,

and climate change. You should care more about your own country."

Which of the following actions would help you resolve the conflict between your coworkers? Check all that apply.

Change the subject, perhaps by mentioning the chronic wasting disease found in local deer.

Find out whether Randall and Abigail have had experiences with environmental issues that inform their intensity of feeling on the subject.

Ask Randall why he is concerned about non$-$U$.$S$.$ fish populations and ask Abigail why she feels environmentalism should have a national

instead of international focus.

Blame Randall for the problem, since the conversation was going fine until he brought up fish in other countries.