Response/analysis on this post KR:

If you were in Jane's position, how would you try to explain the differences in evaluation scores to this employee?

If I was in Jane's position, I would explain that the evaluation score was not an indication of Wilma's personal performance but a comparison to the job expectations, team standards, and other employees' performance. I would also describe the process and how it's different from Wilma's past evaluation. I would also emphasize that the evaluation is not based on the opinion of a supervisor but as a collaborative effort with other team members. I would also highlight Wilma's strengths and weaknesses and how they contribute to her evaluation score along with outlining areas where there needs to be improvement and providing suggestions/resources on how to achieve the improvements. I would also encourage Wilma to ask questions and provide any feedback necessary on the evaluation process.

What, if anything, do you believe the organization should be doing about its evaluation system?

The organization should take a closer look at its evaluation system and ensure that it is consistent across all departments and supervisors. There may have been discrepancies in the scoring system that was used by different supervisors which can lead to employees who feel that their hard work is not being recognized. When completing the evaluation system, it's important that it's transparent and employees have a clear understanding of the criteria when evaluating their performance. The organization should take a proactive approach to its evaluation system to ensure that it's consistent, transparent, and effective in promoting employee growth and development.