Reverse logistics involves product returns. Towards this end - think about your recent experiences (in the past 6 months to a year) where you had to return something. Share with us your recent experience returning a product - by posting the following information:

a) What product did you return (or tried to return) - i.e. cell phone, beauty supply item, food item, toy, clothing, computer, etc. Be specific.

b) How did you originally buy the item - did you buy on-line, over the phone or in person - at a retail establishment?

c) What type of retail establishment did you buy the item from - an electronics store like BestBuy, a supermarket like Fairway, etc.?

d) Describe your Return experience.... how was it in general and give some details. How was the overall experience in your attempt to return the product? Was it easy or difficult, fast or did it take a long time? What do you believe the retailer did well and what do you believe the retailer could improve upon ...as it pertains to how they handled your return? Be specific.