Review the case study Satya Nadella at Microsoft: Instilling a Growth Mindset, and then complete the following actions: (a) State what actually occurred in the case regarding Kotter's first two steps of establishing a sense of urgency and creating the guiding team in a change effort, and (b) reflect on what you think should have been done in the change effort regarding those two steps. State your reflection as recommendations to implement Kotter's steps 1 and 2.

This milestone will help you build Section II parts A and B of your final project. Your assignment must include the following critical elements:

1. Create Urgency
   1. Describe a plan to create urgency within the organization and convince stakeholders that this change needs to take place.
   2. Identify current processes for implementing change and describe how processes will need to be updated for the proposed change.
   3. Describe a strategy to gain support from your employees and describe why you think the strategy will be effective.
2. Build a Guiding Coalition
   1. Identify who should be involved in this guiding coalition and provide a rationale for each choice. Kotter likes 50% leaders and 50% managers with experience. Others prefer the composition to be 33% leaders, 33% managers, and 33% informal leaders. You can assemble the guiding coalition as you see fit.
   2. Determine steps for ensuring commitment from those involved and describe each step.