Rewrite my essay-The initial alternative action RFC should integrate a more strategic human resource management approach into their organization. Strategic Human Resources is a process organizations use to manage their employees. It is a way to ensure that the organizations human resources are used in a way that supports the organizations goals. With SHRM, businesses can more effectively manage employee performance and development, as well as create programs and policies that support the companys overall strategy (Hann, 2023). RFC would improve its customer service. Improving customer service would help RFC with member retention. Improved customer service allows, for earning customer trust, gathering feedback on service and process, and getting referrals from other customers (Indeed Editorial Team, 2023). The implementation of SHRM businesses will have the ability to improve employee performance and create a positive workforce (Haan, 2023). Secondly, RFC needs alignment in strategic human resource management (Sherlock, 2008). Team members are generally unaware of what the strategy is, other than to make money; further, employees are unclear about how they specifically contribute to the organizations strategy (Sherlock, 2008). RFC needs to empower employees to be more involved in decision-making. Incorporating employees in decision-making allows for having a personal and professional stake in the organizations success ((The Advantages of Employee Involvement in Decision Making, 2019) This commitment leads to increased productivity as employees are actively participating in various aspects of the company and wish to see their efforts succeed overall. This is not only beneficial to company growth but is also on-the-job training for workers. The increase in responsibility expands employee skill sets, preparing them for additional responsibility in the future (The Advantages of Employee Involvement in Decision Making, 2019).