Question: Robert decided to create a Web site for buying and selling electronic products and he only recruited people who could provide high - quality, customer

Robert decided to create a Web site for buying and selling electronic products and he only recruited people who could provide high-quality, customer-friendly service that would appeal most to his Internet customers. This shows that Robert is trying to create value at the ________ stage.
a.
feedback
b.
input
c.
conversion
d.
output

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