1. Robotic process automation (RPA) is a software technology that makes it easy to build, deploy, and manage software robots that emulate human actions interacting with digital systems and software. It automates and streamlines workflows which make organizations more profitable, flexible, and responsive. The RPA software users create software robots, or bots that can learn mimic and execute rules-based business processes. This is done by observing human digital action and then train the software. RPA increases digitization by removing mundane tasks from the employees workdays leading to enhanced employee satisfaction, engagement, and overall productivity.

Your company is planning to implement RPA in various departments like HR, Customer Order processing, Production etc. Search the internet and identify at least 3 suitable products that meet the requirements of such software. Evaluate your recommendation of the product with the help of a feature comparative chart. (You may consider processes in any of the department you are familiar with). Ensure you have selected at least 10 core parameters for comparison. Also indicate any unique features of the product as a unique feature that may be of interest to the organization. For each of the feature, assign a score (0 = lowest, 10 = highest) based on your evaluation of the features significance and implementation. Core features that are common across all products (also called baseline features) will get an average score (say 4), unless they also offer an enhanced advantage. Exclusive features that are USPs of the product which are aligned with your companys requirements get an elevated score. You can mention these exclusive features as items a1 a3 as shown in table below. Summarise your recommendation with a quick analysis at the end.