Question: Rodrigo revisits this statement: In the end, our client decided that our competitors cannot offer enough customer support. He adjusts it to the following:

Rodrigo revisits this statement:

"

In the end, our client decided that our competitors cannot offer enough customer support." He adjusts it to the following: "Our client was impressed with our exceptional customer support compared to our competitors."

What principle is most relevant in this change?

Multiple Choice

using we

-

voice to focus on team efforts

focusing on the positive rather than the negative

giving credit to others

using diplomatic, constructive terms

Rodrigo revisits this statement: "In the end, our client decided that

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