Question: Role - play / Presentation You have been recently promoted as a team leader in your company where you will manage about twenty staff members.

Role-play/Presentation
You have been recently promoted as a team leader in your company where you will manage about twenty staff members. Your team is diverse where members come from different social and ethnic backgrounds. CEO has advised you to rollout new strategic and operational plan; and which means you have to define all the daily and weekly activities that your team will execute to create products or services and do other critical business functions. You understand that leadership is vital at this stage and for that you need a solid communication strategy. After analysing you have identified the following key tasks
Conduct research on internal and external communication needs
Develop and implement communication protocols in accordance with organisational requirements (be inclusive as you consider cultural differences)
Present information in a persuasive and professional manner
Apply negotiation techniques to reach desired outcomes
Address communication challenges for continuous improvement
Now, imagine a time-period has passed. And you have satisfactorily implemented organisations strategic and operational plans. Prepare a report and presentation to address the management team how did you plan and execute all these.
You must provide:
A written report/answers in MS word or similar application
Any relevant workplace documentation (if needed)
A presentation slides pack

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