Role-play 1

Learner instructions

During the role-play, you are required to demonstrate the following skills and knowledge.

Establish relationships and open negotiations within organisational protocols using effective communication skills and techniques.

Build trust and respect in business relationships through use of effective communication skills and techniques.

Conduct negotiations in a professional manner to maximise benefits of both parties.

Incorporate feedback and input from colleagues into negotiations where appropriate.

Demonstrate the communication skills necessary to conduct and close negotiations that may be of significant commercial value.

Incorporate knowledge of principles of negotiation.

Demonstrate understanding of stages in the negotiation process.

Conduct the role-play.