Question: Routine & Bad-News Messages Assignment Instructions Business format For this assignment, you will demonstrate the skill of effectively writing a routine and bad news messages

Routine & Bad-News Messages Assignment

Instructions

Business format For this assignment, you will demonstrate the skill of effectively writing a routine and bad news messages in professional emails.

Routine Message -Compose a routine message making a request, setting expectations, or providing instructions.

Bad News Message -Use the indirect strategy (buffer, rationale, bad news, impact, and good news/statement on the future) -Compose the bad news message to either employees or a customer

Business communications

Items I will be evaluating: -Content (clear explanations) -Format and Style -Tone -Clarity -Readability (easy to read) -Mechanics (spelling, punctuation, capitalization, etc.)

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