RUE$/$FALSE$.$ Write $\text{'}$A$\text{'}$ if the statement is true and $\text{'}$B$\text{'}$ if the statement is

false.

$1)$ Most hospitals are process focused.

$2)$ Process focus and job shop refer to the same thing.

$3)$ Flexibility is normally highest in process$-$oriented facilities.

$4)$ The assembly line is a classic example of a repetitive process.

$5)$ Flexibility is the ability to respond with little penalty in time, cost, or

customer value.

$6)$ In process$-$focused facilities, equipment utilization is low.

$7)$ Harley$-$Davidson, because it has so many possible combinations of products,

is process oriented.

$8)$ People skills are normally highest in process$-$oriented facilities.

MULTIPLE CHOICE. Choose the one alternative that best completes the statement

or answers the question.

$9)$ Three types of processes are

A$)$ modular, continuous, and technological.

B$)$ goods, services, and hybrids.

C$)$ input, transformation, and output.

D$)$ manual, automated, and service.

E$)$ process focus, repetitive focus, and product focus.

$10)$ Which of the following industries is likely to have low equipment

utilization?

A$)$ beer making

B$)$ chemical processing

C$)$ hospitals

D$)$ television manufacturing

E$)$ auto manufacturing

$11)$ A product$-$focused process is commonly used to produce

A$)$ low$-$volume, high$-$variety products.

B$)$ high$-$volume, low$-$variety products.

C$)$ high$-$volume, high$-$variety products.

D$)$ low$-$variety products at either high$-$ or low$-$volume.

E$)$ high$-$volume products of either high$-$ or low$-$variety.

$12)$ Which one of the following products is most likely made in a job shop

environment?

A$)$ cigarettes

B$)$ custom furniture

C$)$ graphite pencils

D$)$ television sets

E$)$ McDonald's hamburgers

$13)$ Which of the following products is likely to be assembled on a repetitive

process line?

A$)$ personal computers

B$)$ dishwashers

C$)$ television sets

D$)$ automobiles

E$)$ all of the above

$14)$ Which of the following characteristics best describes repetitive focus?

A$)$ falls between product and process focus

B$)$ widely used for the assembly of automobiles

C$)$ uses modules

D$)$ has more structure than process$-$focused facilities

E$)$ all of the above

$15)$ Dell Computer uses

A$)$ Repetitive focus process $($Assembly Line$)$

B$)$ Product focus process

C$)$ Mass Customization process

D$)$ Process focus $($Job Shop, Batch Shop$)$