RUNNING CASE: MANAGE YOUR HEALTH

Part 6: Project Resource Management

Several people working on the Recreation and Wellness Intranet Project are confused about their responsibilities for the testing portion of the project. Recall that the team members include you, a programmer/analyst and aspiring project manager; Patrick, a network specialist; Nancy, a business analyst; and Bonnie, another programmer/analyst. Tony Prince is the project manager, and he has been working closely with managers in other departments to make sure everyone knows what's going on with the project.

Task:
One of the issues Tony identified is the ability to work effectively with the user group during testing. According to MBTI classifications, Tony knows that several of his project team members are very introverted and strong thinking types, while several members of the user group are very extroverted and strong feeling types. Write one-page paper that describes options for resolving this issue, focusing on using a confrontation/problem-solving approach.