s 1. Explain Porter's competitive forces and value chain models then analyze Sears, using the competitive forces and value chain models. 2. What was the problem facing Sears? What people, organization, and technology factors contributed to this problem? 3. What solution did Sears select? What was the role of technology in this solution? 4. How effective was the solution Sears selected? Explain your answer. 5. Offer a possible alternative solution to Sears selected solution. Make a comparison between Sears selected solution and yours