s Case to refer in the link here: https://www.emerald.com/insight/content/doi/10.1108/EEMCS-04-2020-0100/full/pdf Who are the characters? Key protagonist: [ the name, position and company of the key protagonist] Supporting roles: [explain the names, positions and companies of other supporting stakeholders] What are the issues? Immediate issue: [explain details of the current problem/issue/decision in this case that need to focus on] Underlying issues: [explain details of the underlying issues that contribute to the immediate issue] Step 3: case conten. What theories, models, frameworks or tools will help ? [explain details of theories, models, frameworks or tools and apply them to the case] Crunch the numbers: If there are numbers in the case make sure you work through them thoroughly so that you understand their implications on the issue(s). Remember some of the numbers may be hidden within the core text. [explain any key numerical analysis] What extra data would be helpful? [ explain details any helpful extra data] Where can find the extra data? [explain where you found the extra data] What assumptions have i made/do I have to make? [explain details of the assumptions] Step 4: action and implementation Now that have clearly analysed the case it's time to think about the options that are available to as the protagonist. Remember that a key part of the case method is being in the shoes of the case protagonist so it's important to think as if you're them. What are the options? [explain details of all the options can think of] Evaluate the options [evaluate each of the options] What is your preferred option? [explain which is the preferred option] What is the evidence to support this? [explain why this is the preferred option] How would to implement the preferred option? And finally... So what? [reflect on the key learning points from this case analysis]