*Sales Management*

QUESTION 1 points Save Answer questions are those which are solution oriented and focus on what positive actions can be taken. A possibility B. empowering C. disempowering D. direct 1 points Save Answer QUESTION 2 questions are open-ended questions which alow the buyer to express she feelings and opinions without limiting the direction of their answers A direct B. empowering indirect D. possibility 1 points Save Answer QUESTION 3 listening is characterized by being present, focused and engaged with your audience so deeply that you are no longer listening to someone but you are listening for select information A active B.pensive passive D. proactive