Scenario $1$

Beth is creating software so that a rapidly expanding shipping company can more quickly identify the location of its shipments. However,

each location it ships to has its own identification system for the crates. She is now contacting each location to inform them that they

will all need to standardize their identification systems for reasons of efficiency.

Scenario $2$

Darnell is working to create a communication network between a parts supplier and the myriad businesses it sells to$.$ His challenge is

that each company has its own parts numbering system, and he needs to create technology that automatically handles these

differences. If he doesn't, the companies may go elsewhere to order parts.

is an example of web services, a type of technology that allows a company to send information to another company

One important thing to remember is that all of this information technology is created to aid in the process of acquiring knowledge. Knowledge still

resides in people, but information systems have been created to capture the specialized knowledge and decision rules used by others, the process

behind