Scenario #3: A Help-seeking Memo Needs Help! (Challenge Level: Gentle) Your Task: REWRITE the following memo to make it more effective, clear, and professional. You may invent names, dates, departments, and any other details you wish. The memo is directed to 5 managers from a new Vice-President at AmTwoSoft "Dear Managers, As your new AmTwoSoft vice president, I am troubled by a big problem. I am writing this note to ask for your help and advice to address an urgent problemthe problem of excessive e-mail. If you will do me the favour of answering the questions below, I'm sure your ideas will assist us with the development of a plan that should benefit your staff, yourself, and our organization will be improved. Your responses in writing to these questions (preferably by January 28) will help me prepare for our supervisory committee meeting on March 4. Everyone had the expectation that e-mail would be a great big productivity tool. I'm afraid that its use is becoming extremely excessive. For our organization it is actually cutting into work time. Did you know that one study found that the average office worker is spending 2 hours a day on e-mail? Here in our organization we may be spending even more than this. It's exceedingly difficult to get any work done because of writing and answering an extra ordinary number of e-mails coming in each and every day. Excessive e-mail is sapping the organization's strength and productivity. I would like to have your answers to some questions before the above referenced dates to help us focus on the problem. Can you give a ballpark figure for how many e-mail messages you receive and answer on a personal basis each day? Think about how many hours the staff members in your department spend on e-mail each day. Approximately how many hours would you estimate? Do you have any ideas about how we can make a reduction in the volume of e-mail messages being sent and received within our own organization? Do you think that e-mail is being used by our employees in an excessive manner? I'm wondering what you think about an e-mail-free day once a week. How about Fridays? I appreciate your suggestions and advice in developing a solution to the problem of controlling e-mail and making an improvement in productivity. Stella