Scenario $3$: Email from a Manager Inquiring about a workplace challenge date: February $13,2024$

Dear HR Consultant:

I have recently learned that my work unit is experiencing low morale. Leadership and workplace culture have both been b referenced as key issues. I don't have any idea how to resolve this problem, and as a result productivity has decreased by $20\%$ Not to mention we have been receiving resignation notices from a few of our staff. Staffing has been a challenge overall, and Im worried that if we lose anyone else

We will experience a significant operational impact that could shut down our department. Im concerned and I need guidance on how to resolve this issue. I would like to arrange a time to meet with you to

Let's meet to discuss next steps.

Thank you,

Betty

Manager, Services Management

Question:

What would you do to prepare for this client meeting?

What questions would you ask Betty?

What are the key considerations when preparing your advice on next steps?

Provided detailed recommendation that includes options on how potential remedies to resolve this workplace issue