Scenario$-3$: Real$-$Time User Support System $($RUSS$)$

The Real$-$Time User Support System $($R$.$U$.$S$.$S$.)$ is a multipurpose, menu$-$based technical support application that allows end users and IT support personnel to interact in real time to efficiently manage hardware and software technical support requests in any network setting. The foundation of R$.$U$.$S$.$S involves two main interfaces that handle the core technical support request$/$ completion utility of the application; an easy to use client interface designed to empower end users and a powerful administrative interface designed to allow IT support personnel to effectively manage support requests. Network users can create and manage technical support requests using the client interface, as well as view updated information on currently open support requests. R$.$U$.$S$.$S administrators have complete authority in managing$/$completing technical support requests. R$.$U$.$S$.$S offers numerous other supportive features like a complete inventory management system, an online chat system for real$-$time technical support, and powerful reporting tools for accountability & support tracking. Based upon this scenario can you give a project Proposal Project Objective

Problem Statement

Scope of the Project $($Process Automation$)$

Project Limitations

Project Constraints

Preconditions $($if any$)$

Post conditions $($if any$)$

Assumptions

Expected Solution$($s$)/$ alternative solutions