Question: Scenario: A manager says, We need a training course on time management. We have 30 field representatives coming in for a conference next week and

Scenario: A manager says, "We need a training course on time management. We have 30 field representatives coming in for a conference next week and only 20% of them are actually meeting their goals. This is disappointing because they had the training four months ago but still have not met their overall goals in sales and customer service. I want you to give them a half-day training on time management."

Is it always necessary to conduct a TNA?

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