Question: Scenario: Sally is a long-time employee with intermittent performance issues throughout her career. Over the past six months, she has been missing project deadlines and

Scenario: Sally is a long-time employee with intermittent performance issues throughout her career. Over the past six months, she has been missing project deadlines and the work that she has been submitting has been riddled with mistakes. When I have approached this with her in the past she has gotten very defensive. Sally works from home with the understanding that she can be reached anytime during business hours. Last week she was unreachable for a period of 6 hours. Her performance is unacceptable. I don't know what to do. A. What is the problem?

B. What would be your actions on the phone?

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