Scenario You are a senior construction manager for a medium-sized contractor, party to a framework agreement with your client, and this is the first of a series of projects to be delivered.

Your client is a commercial provider of privately funded residential care homes seeking to roll out a program of new build facilities to enhance their existing estate and you have been appointed by virtue of a JCT D&B contract. The project has been rescheduled and is on track to maintain a revised completion date. However, your client now has some additional concerns.

Task B (1000 Words) Your construction director has asked you to provide a report for the client investigating these concerns. Your report should address the following:

Your client wishes to monitor your overall performance on this project and has requested a critical analysis of your internal and external benchmarking systems, together with a critical appraisal addressing how these may be applied to provide three performance KPIs for the project.

Include 5 References