Scenario: You are a very busy manager of operations with a team of 20 people...
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Scenario: • You are a very busy manager of operations with a team of 20 people who are located in Vancouver, Singapore, and Japan. • Your company is growing rapidly and things are changing all the time, thus you need to communicate lots of important information frequently throughout the day. • You email your teams several times a day with very important information and you are finding three consistent issues: • Some team members never read your emails and thus make mistakes because they don t know about the changes going on • Some team members read the emails but never respond so you don t know if they know what to do or not • Some of your team members spend most of their time reading and responding to every email and they are complaining that they can t get any work done. Using the Information Richness of Communication Channels exhibit below, identify 2 communication solutions you will implement to solve this issue and why they will be more effective for YOU and your TEAM MEMBERS, remembering that you are extremely busy and your team is distributed between 3 countries in different time zones. (4 marks) EXHIBIT 7-2 Information Richness of Communication Channels Low channel richness Formal reports, bulletins Memos, etters Prerecorded speeches Email Cinline discusion groups, grocere Moc mail live speeches phone conversation Video conferences Face-to-face conversations High channel fichness Scenario: • You are a very busy manager of operations with a team of 20 people who are located in Vancouver, Singapore, and Japan. • Your company is growing rapidly and things are changing all the time, thus you need to communicate lots of important information frequently throughout the day. • You email your teams several times a day with very important information and you are finding three consistent issues: • Some team members never read your emails and thus make mistakes because they don t know about the changes going on • Some team members read the emails but never respond so you don t know if they know what to do or not • Some of your team members spend most of their time reading and responding to every email and they are complaining that they can t get any work done. Using the Information Richness of Communication Channels exhibit below, identify 2 communication solutions you will implement to solve this issue and why they will be more effective for YOU and your TEAM MEMBERS, remembering that you are extremely busy and your team is distributed between 3 countries in different time zones. (4 marks) EXHIBIT 7-2 Information Richness of Communication Channels Low channel richness Formal reports, bulletins Memos, etters Prerecorded speeches Email Cinline discusion groups, grocere Moc mail live speeches phone conversation Video conferences Face-to-face conversations High channel fichness
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Answer rating: 100% (QA)
Communication is vital in the business In my humble opinion important is way too weak word for the need of communication at business environments glob... View the full answer
Related Book For
Organizational Behavior
ISBN: 978-0133507669
16th edition
Authors: Stephen P. Robbins, Timothy A. Judge
Posted Date:
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