Question: Section 1 Question No. 1: (Ix 10- 10 Marks) Note: Answer all the following questions: 1. Employees have been terminated due to their postings on

Section 1 Question No. 1: (Ix 10- 10 Marks) Note:
Section 1 Question No. 1: (Ix 10- 10 Marks) Note: Answer all the following questions: 1. Employees have been terminated due to their postings on social media. Do you think that social media postings should be a cause for termination? Are there circumstances that might make termination a more justifiable management action? For example, what if the postings are critical to the company? Describe. [Maximum 3 pages] [Include maximum points to the point with enough explanation] 2. CASE APPLICATION: (1x 10-10 Marks) TURNOVER AND MORALE PROBLEMS AT TSA The Transportation Safety Administration (TSA) has faced low morale and high turnover of its screeners. Reasons cited for the problems include low pay, discrimination, and fear of retaliation for complaining. TSA employees voted to allow union representation in 2011 and a collective bargaining agreement was negotiated in 2012. The agreement replaced the pay-for-performance system that was considered discriminatory by employees. Other changes in the agreement included: a new performance appraisal process; new awards for outstanding achievement; changes in policies for attendance, tardiness and sick leave; revisions in bidding for shifts; changes in uniforms, working conditions and a new dispute resolution process. Questions: 1. Do you think that the provisions of the new contract will increase morale and decrease turnover? Why or why not? 2. Choose a job analysis method or combination of methods to begin the process to redesign the TSA officer job descriptions Why would this be the most appropriate method to analyze the position? 3. How might job enrichment concepts be used to increase morale and retention at TSAY 4. How do the elements of the collective bargaining agreement address job enrichment issues? 5. Can employers reduce the attractiveness of union representation by creating well designed jobs? Explain your response

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