Section $2$: Process Design and Capacity Planning

What is process design?

A$)$ Developing marketing campaigns

B$)$ Determining the workflow for production

C$)$ Setting financial goals

D$)$ Creating HR policies

Which tool is commonly used for process analysis?

A$)$ SWOT analysis

B$)$ Flowchart

C$)$ Gantt chart

D$)$ Fishbone diagram

Capacity planning ensures that an organization has the ability to:

A$)$ Reduce costs

B$)$ Meet customer demand

C$)$ Increase profits

D$)$ Optimize marketing strategies

Which of these is NOT a type of production process?

A$)$ Batch production

B$)$ Mass production

C$)$ Hybrid production

D$)$ Customization

The term "bottleneck" in operations refers to:

A$)$ A shortage of raw materials

B$)$ The slowest part of a process limiting output

C$)$ Excess inventory

D$)$ Inefficient labor practices