SECTION A

$[100$ MARKS$]$

Read the scenario below and answer ALL the questions in this section.

Embracing disruptive technologies helps transform the way organisations do business. Digital transformation is a journey, not a destination. Digital transformations are long$-$term efforts to rewire how an organisation continuously improves and changes. That's because technology, which is constantly evolving, is becoming further integrated in business. Industries like healthcare, manufacturing and retail have already digitally transformed their businesses. Organisations that overlook opportunities in technology may soon find themselves obsolete. While everyone agrees that digital transformation is critical to the success of all modern enterprises, no one claims that transformation is simple. Digital transformation is multifaceted, complex, and filled with challenges that can cause frustration to even the shrewdest businessperson.

$($Jalubane; $2024)$

QUESTION $1$

$(25$ Marks$)$

Businesses stand a much$-$improved probability for success in digital transformation initiatives when they focus on changing entire value chains rather than only on use cases. Outline ANY FIVE $(5)$ business benefits of digitalisation.