SECTION A

$[40$ MARKS$]$

Read the scenario below and answer ALL questions in this section.

Company $xYZ$ is a rapidly growing e$-$commerce retailer specialising in selling a wide range of consumer electronics. With a surge in online orders, the company is facing challenges in efficiently managing its warehouse operations. Currently, the warehouse layout is disorganised, leading to inefficiencies in picking, packing, and shipping processes. As a result, order fulfilment times have increased, leading to customer dissatisfaction and higher operational costs.

After conducting a thorough analysis, the management team of Company XYZ has decided to redesign its warehouse layout to improve efficiency and optimise operations.

Question $1$

$(20$ Marks$)$

Using the scenario of Company XYZ$,$ discuss five benefits of a good warehouse design in optimising operations and enhancing overall business performance.

Question $2$

$(20$ Marks$)$

With reference to the scenario of Company XYZ$\text{'}$s warehouse optimisation project, discuss the pivotal role and benefits of packaging in logistics operations.

SECTION A

$(60$ MARKS$)$

Answer ALL THREE $(3)$ questions in this section.

Question $3$

$(20$ Marks$)$

In today's interconnected world, global supply chains require efficient management to ensure smooth operations and optimal performance. One of the ways to achieve this is by implementing a centralised information system for logistics management. Discuss the key benefits of implementing a centralised information system for logistics management within a global supply chain context.

Question $4$

$(20$ Marks$)$

In the competitive landscape of modern commerce, efficient shipping can significantly impact profitability and customer satisfaction. Therefore, understanding and implementing effective strategies and tactics is essential. Discuss the strategies and tactics a business can employ to effectively lower shipping costs while maintaining or improving service quality.

Question $5$

$(20$ Marks$)$

In business planning, forecasting plays a crucial role in decision$-$making processes. Provide comprehensive analysis of any five key factors that can be employed to effectively evaluate forecast values and discuss their significance in enhancing the effectiveness of forecasting models.

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