SECTION A $[40$ MARKS$]$

Read the scenario below and answer ALL questions in this section.

Imagine you are a senior project manager tasked with implementing a major technological change within a large

multinational corporation. The change involves transitioning from traditional paper$-$based processes to a fully digital

workflow system across all departments. This change aims to streamline operations, improve efficiency, and enhance

collaboration among teams.

Question $1(20$ Marks$)$

Considering the transition from traditional paper$-$based processes to a fully digital workflow system, discuss the critical

steps of the Change Management Process, and how they contribute to facilitating a successful organisational transition.

Question $2(20$ Marks$)$

Based on the scenario above, explain five reasons why individuals within a large multinational corporation might resist

the transition from traditional paper$-$based processes to a fully digital workflow system, despite its potential benefits for

streamlining operations, improving efficiency, and enhancing collaboration among teams.