SECTION A

$[40$ MARKS$]$

Read the scenario below and answer ALL questions in this section.

Imagine you are a senior project manager tasked with implementing a major technological change within a large multinational corporation. The change involves transitioning from traditional paper$-$based processes to a fully digital workflow system across all departments. This change aims to streamline operations, improve efficiency, and enhance collaboration among teams.

Question $1$

$(20$ Marks$)$

Considering the transition from traditional paper$-$based processes to a fully digital workflow system, discuss the critical steps of the Change Management Process, and how they contribute to facilitating a successful organisational transition.