SECTION A

$[40$ MARKS$]$

Read the scenario below and answer ALL questions in this section.

Mzanzi Tech Solutions $($MTS$)$ is a South African$-$based IT company that was established in $2017$ by two university friends, Lindiwe and Sipho. Initially, the company started small, offering website design and software development services to local businesses. However, in the past two years, MTS has experienced rapid growth due to the surge in demand for digital services, particularly as businesses moved online during the COVID$-19$ pandemic. MTS now employs over $50$ employees and is expanding its operations into the broader African market, offering cloud computing, cybersecurity, and artificial intelligence $($AI$)$ solutions.

QUESTION $1$

$(20$ Marks$)$

As Mzanzi Tech Solutions $($MTS$)$ continues to expand across Africa and tackle new operational challenges, discuss the relevance of management functions $($Planning$,$ Organising, Leading, Controlling$)$ in achieving organisational goals. Use practical examples from MTS$\text{'}$s journey to support your answer.