Section A: Case Study: (40 marks) Detective Matthews has been employed by the East Hartford Township Police Department since January of 1989. Detective Matthews first worked as a patrol officer and was awarded Officer-of-the-Year in 1991. Due to his excellent investigation skills, he was promoted to the position of detective in 1993. Detective Matthews' case load includes investigations of robbery, theft, fraud, and an occasional murdering, however, he specializes in the investigation of child abuse and sexual assaults that occur in East Hartford Township. Detective Matthews would like to be promoted to a supervisory position where he would have the opportunity to assist police officers and guide newer detectives in their investigations. However, promotional opportunities are very rare in East Hartford Township. Detective Matthews is also under the impression that social networking with the current supervisors is more important to obtain a promotion, rather than work ethic or experience. Detective Matthews chooses not to engage in office politics and therefore has been in the same position since 1993 doing the same type of cases, receiving a low pay from his organization. Although Detective Matthews work ethic is strong and he still cares for the victims of the cases he investigates, he is extremely dissatisfied with the department where he works and no longer tries to go above and beyond' in order to complete his duties. Questions: 1. Define job satisfaction. Explain why Matthews is dissatisfied. (10 marks) 2. Discuss the behaviours of employees when they are dissatisfied in organizations. (15 marks) 3. If you are the superior of Matthews, what will you do to increase the job satisfaction of Matthews? (15 marks)