SECTION A MULTIPLE CHOICE QUESTIONS [10 marks]

Answer ALL questions. Each question carries ONE (1) mark.

Choose the best alternative answer

1. Performance appraisal is a primary human resources management process that links employees and organisations and provides input for other processes through the following means ____________________.

A. Assessment, direction, development

B. Identification, measurement, management

C. Recruitment, selection, on boarding

D. Skill, effort, responsibility

2. Groups can be rewarded in a pay for performance plan in all of the following ways except _________________.

A. Gain sharing B. Bonus C. Merit D. Awards

3. Protections and privileges negotiated for, and provided by, a legal and binding contract (for example., union contract, employment contract, etc) for employees are called _______________.

A. Statutory rights

B. Privileged rights

C. Psychological contract

D. Contractual rights

4. The ______________ phase of career development which is focused on helping employees to identify strengths and weaknesses that may affect future performance.

A. Direction phase

B. Assessment phase

C. Development Phase

D. Training Phase

5. Pay-for-performance system ____________________.

A. Seeks to acknowledge differences in employee or group contributions

B. Responds to the fact that organisational performance is a function of individual or group performance

C. Uses pay to attract, retain and motivate employees relative to their performance and contribution

D. All of the Above

6. A cultural dimension that affects the success of human resources management practices in most countries where relative emphasis is on hierarchical status is called ____________________.

A. Individualism

B. Power Distance

C. Uncertainty Avoidance

D. Masculinity/Feminity

7. A number of potential problem areas may affect the quality of performance measurement results in performance appraisal such as _________________.

A. Rater error and bias

B. Influence ofliking

C. Organisational politics

D. All of the above 8. All of the following are ways for information dissemination to occur except ____________.

A. Employee handbooks B. Employee websites C. Employee attitude surveys D. Human resources websites

9. A staff management strategy that hires management from home country to manage a non-home country operation is known as the __________________ approach.

A. Geocentric

B. Ethnocentric

C. Polycentric

D. Nationalistic

10. The following are basic components of an organisation except ________________.

A. People B. Purpose C. Structure D. Infrastructure