SECTION A MULTIPLE CHOICE QUESTIONS [10 MARKS]

Answer ALL questions. Each question carries ONE (1) mark. Choose the best alternative answer.

1. Which of the following methods is used to address an individuals underlying psychological problems?

A. Counselling

B. Mentoring

C. Coaching

D. Development 2. _________________ means the exchange of views about an available subject using language for mediation purposes.

A. Pedagogy

B. Socialization

C. Interaction

D. Collaboration

3. It is imperative for learners after demonstrating the desired performance that they maintain and practice that desired performance. This is commonly known as ____________. A. Distributed practice

B. Performance management

C. Intellectual continuation

D. Information display

Which of the following is measures management tool used to develop organizations human capital?

A. Learning

B. Mentoring

C. Coaching

D. Training

5. A mentor who says this to his/her mentee, it is great that you exceeded your required performance, and this means you deserve a bonus at the end of our business year instils a/an __________________.

A. Positive reinforcement

B. Negative reinforcement

C. Appraisal method

D. Favoritism practice

6. Which of the following is not a stage underlying mentoring/coaching?

A. Needs assessment

B. PESTL analysis

C. Identification of employee with needs

D. Implementing the programme

7. A planned and organized entity that is engaged in economic activities in order to provide goods and services is known as ______________

A. Business enterprise

B. External environment

C. Employment

D. Business plan

8. An attempt to correct the diagnosed problem defines _______________

A. Design

B. Audit

C. Intervention

D. Goal Setting

9. When is Self SWOT essential in the phase of establishing a consulting enterprise?

A. Evaluation

B. Setup

C. Execution

D. Monitoring

10. A _______________ lacks closeness in terms of detailed familiarity at personal level.

A. Project

B. Personal introspection

C. Technical relationship

D. Social contract