SECTION A MULTIPLE CHOICE QUESTIONS [10 MARKS] Answer ALL questions. Each question carries ONE (1) mark. Choose the best alternative answer 1. Which of the following is characterized by a group of volunteers and supervisors who meet intermittently to discuss workplace and output related problems?

A. Self-managed teams B. Project teams C. Quality Control circles D. Cross Functional teams

2. Setting guidelines related to what members in a team will do and the performance criteria is evident in the _________________

A. Forming stage B. Norming stage C. Performing stage D. Adjourning stage 3. The following are aspects of culture EXCEPT _______________________.

A. Time B. Race C. Religion D. Profession 4. The tendency of people to exert less effort when working in groups than working alone is known as _________________.

A. Group cohesiveness B. Low level operation C. Social loafing D. Stereotyping 5. The managers role in creating a multicultural team embrace the following EXCEPT ____________________.

A. Identifying methods of communication swiftly B. Providing the team with initial support C. Helping the team aware of their different roles D. Unfairly distributing tasks to team members 6. Twinsaver Company has decided to pool Aptec Corp. from outside the organization to carry out the project that has been pending for long. In this case, Aptec Corp. is noted as a(n)______________.

A. Contract team B. Expert team C. Virtual team D. Ad hoc team 7. ____________ entails finding ways to improve products and systems of work.

A. Intervention B. Creativity C. Innovation D. Job design 8. The process in which one party perceives that its interests are being opposed by the other defines __________________________.

A. Interdependence of goals B. Conflict C. Work Perception D. Coercive power 9. A team whose primary means of communication is basically electronic is known as ___________________________.

A. Cross functional team B. Matrix team C. Contract team D. Virtual team 10. Log-rolling, setting quotas and cost-cutting are variables under __________________. A. Developing teams B. Avoiding Polarization C. Disbanding in a team D. Resolving conflict