SECTION A:

QUESTIONS: ONE (25 MARKS)

Organizations come across too many challenges or uncertainties about the human resource of the

21st century including globalization, the advent of the latest technology use, more and more

innovations, economic and political instability, and ethical and ecological challenges.

1.1 With reference to the aforementioned statement, elaborate on how each of the above-mentioned

factors related to dynamics changes can pose a challenge and a change in HRM practice.

1.2 Job analysis is considered as one of the critical processes that cannot be avoided during a

recruitment process. Suggest some of the crucial factors that need to be considered when embarking

on a job analysis process.

SECTION C: CASE STUDY

QUESTION: TWO (25 MARKS)

The term human resource management (HRM) has been commonly used for about the last ten to

fifteen years. Prior to that, the field was generally known as Personnel Management. As mentioned

in the above case study, one of the underlying needs of Personnel Management (PM) is the strategic

fit of the organisation and the Human Resource Management (HRM) strategy.

In reference to the abovementioned case study, provide a clear distinction between the PM and HRM

functions. Further, explain to the South African National Roads Agency (SANRAL) the importance of

integrating HR functions with the strategic goal of the organisation.

QUESTION: THREE (25 MARKS)

The process toward the professional status of a profession is a process that can be observed

historically. Provide a detailed historical background of the formalisation of Human Resource

Management (HRM) as a profession in South Africa. Apply the following as guidelines in your

discussion.

Mine and Workers Act of 1911

Industrial Conciliation Act of 1924

The South African Board of People Practices of 1981

Congress of South African Trade Union (COSATU) of 1985

QUESTION: FOUR (15 MARKS)

Performance appraisal is considered one of the instrumental tools used by organisations to evaluate

and manage the performance of employees. Describe some of the methods for appraising

performance that organisations can use to ensure continuous growth and development within their

employees.