Section A:

Read the Case Study below and answers all the question that follows.

The Dragvol University of Technology aspires to be the best in Ghana providing education with cutting edge technology. Located in Atimatim in the Kwabre District of the Ashanti Region, the University has been in operation for the past 5 years. The Dragvol University of Technology does not compromise on quality when it comes to the recruitment and selection of its academic and non-academic staff. Over the past few years, the students population has grown steadily as the institutions recruit students predominantly from the Ashanti Region.

Developments with the Internet, and increased access to large bandwidth, have made distance learning (or e-learning) available to a much larger audience in Ghana now. As part of its effort to bring education to the doorstep of the general populace, the Dragvol University of Technology intends to adopt a state-of-the-art e-learning system called Moholt Alle 3-52. Moholt Alle 3-52 is highly revered in academic circles in the West since it affords its stakeholders with a virtual workspace that mimics what happens in the real world of work. Accordingly, they can deliver to the best of their potential irrespective of their loci.

The Dragvol University of Technology also intends to run a training program for the stakeholders that will be affected to facilitate their adoption and usage of the Moholt Alle 3-52. Prior to this, the University was using only the lecture approach where the Lecturers met the students face-to-face. But the COVID-19 pandemic has thought them a lesson that online education is the future as it ensured continuity in most other universitys education. The Dragvol University of Technology has approached you for some advice on how they can prepare the grounds before the new system Moholt Alle 3-52 will be in full force.

Required:

1. Identify any 3 of the universitys stakeholders that will be affected by the new system and explain why? (5 Marks)
2. As an HRD interventionist, advise them on the importance of training needs analysis for the intended e-learning system training program. (5 Marks)
3. Discuss how they can successfully conduct a training needs analysis for the intended e-learning system training program. (15 Marks)
4. Discuss whether in your opinion, it will be appropriate to adopt a formative or summative evaluation or both to assess the effectiveness of the training program and provide a reasoned justification for your answer. (15 Marks)

Section B:

Answer All the two questions below

0. 1. The Ghana Revenue Authority (GRA) implemented a paperless port system at the countrys seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples:
1. Why an evaluation of the above training program is important for GRA and the country at large. (10 Marks)
2. How you will evaluate the above training program using Kirkpatricks Evaluation Framework. (20 Marks)

2. As an HRD consultant, you have been approached by a client for some advice on the best option to train his employees. The client is contemplating between on-the-job and off-the-job training methods. Discuss the two approaches objectively for the client to understand, taking cognizance of their benefits and drawbacks. (30 Marks)