Question: SECTION A Read the extract below [40 MARKS] Today's operational processes and supply chains are far more complex than a decade ago. They involve complex
SECTION A Read the extract below [40 MARKS] Today's operational processes and supply chains are far more complex than a decade ago. They involve complex business functions involving different departments, with a need for the most to up-to-date information, and critical linkage with upstream and downstream partners to name a few. Enterprise resource planning (ERP) systems have proved to be the solution to the information needs of many businesses, but a costly mistake for many others. Davenport (1999) reports that ERP implementation can be challenging, time-consuming, and expensive, and can place tremendous stress on corporate time and resources. Indeed, approximately 66-70 per cent of ERP implementation projects failed to achieve their implementation objectives in some way (Lewis, 2001; Carlo, 2002; Shores, 2005; Ward et al., 2005; Zabjeck et al., 2009). Surveys show that even projects with the most favourable conditions, ERP implementation failure is common (Liao et al., 2007). Source https://www.emerald.com/insight/content/doi/10.1108/JEIM-07-2014-0071/full/html?casa_token=fmWCfB- 7ThoAAAAA:iRlpz HB09eEJt_nkdDe 1/18Yjyupljytc 72nkub 7MwuFNmQLXOFQqXTcsR3Zwh/2BzUcGHxzrUzdE_tC3mJ4MBvqwnolOp8Xh3JPIX7wx1tYzNxGj9u Answer ALL questions in this section QUESTION 1 (20 Marks) "Surveys show that even projects with the most favourable conditions, ERP implementation failure is common." Discuss five challenges involved in the Implementation of ERP in an organization?
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