Question: Section B (10%) - Case Studies. Answer ALL questions in this section in the answer sheet provided. Each question carries 2 marks. Question B1 Ninety

Section B (10%) - Case Studies. Answer ALL

Section B (10%) - Case Studies. Answer ALL questions in this section in the answer sheet provided. Each question carries 2 marks. Question B1 Ninety years ago, Piggy Tires was founded in France. The company manufactures, designs, and distributes tires for almost every vehicle made. The company began with bicycle tires and has given the world numerous inventions. Zoe Hon is the current factory manager working in the production plant in Taiwan She manages almost one hundred workers in the plant for over 10 years. In the production environment, almost all the work is assisted and supported by automated machine in an assembly line-controlled operation. Zoe and the workers in her plant work happily together at all time. After work, they all go BBQ, and enjoy monthly birthday party, etc. This kind of harmonious atmosphere helps Zoe's production plant to win twice the TOP PRODUCTION TEAM competition in Piggy Tires in the past two years. According to Henri Fayol's Principles of Management, which ONE of the fourteen principles is described in Piggy Tires? (2 marks) Question B2 BrightLight Company is a company supplying tires for automobiles in Cheung Sha Wan, Hong Kong. The business of tires was very good in the past 10 years due to the delivery and transportation services between Hong Kong and China. Manufacturers in China need to export their products via the container port in Hong Kong. Therefore, the demand for tires of trucks had been large, the company enjoyed steady sales record and growth for nearly 30 years. Recently, the sales of truck tires at BrightLight Company decline. None of the managers have been able to determine the cause of the drop in the sales. Some managers say the entire economy is in recession and it is inevitable. However, others managers blame the change to new suppliers of the tires in Thailand. Some managers disagree and blame the work ethic among employees as they are not following the codes of ethics set by the first Chief Executive Officer of BrightLight Company. No conclusion is made; the reason for the situation is still unknown. Assuming you are the CEO of Bright Light Company, identify the type of problem you are facing in the above case. (2 marks) Page 8 of 10

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