SECTION B

$(40$ marks$)$

Answer ALL questions in this section

You are the lead for a multinational company's online marketing team. The team consists of members from different regions working on global marketing campaigns. Identify six online collaboration tools that can facilitate efficient communication and coordination among the international marketing team. Choose one tool and explain why it would be the most effective for your team's needs.

$[8$ marks$]$

In which ways do systems benefit the various management groups in a firm and how is organizational performance enhanced by systems that connects an entire business?

$[5$ marks$]$

How do Porter's competitive forces model help companies develop competitive strategies using information systems?

$[5$ marks$]$

What are the organizational, management, and technology dimensions of information systems?

$[5$ marks$]$

How do collaborative business culture and business processes differ from "command and control" firms?

$[6$ marks$]$

You are starting a small dispatching company. Given your type of services $($hand$-$delivering packages within a small geographical area$),$ could your firm be a digital firm? If so$,$ what would make this a digital firm?

$[5$ marks$]$

Imagine you're tasked with implementing a Knowledge Management System $($KMS$)$ for a medium$-$sized consultancy firm. Outline three different ways in which the KMS can enhance knowledge sharing and collaboration among consultants working on various client projects.

$[6$marks$]$