SECTION B

$[60$ MARKS$]$

QUESTION $3$

$(20$ Marks$)$

You are a quality control manager at an automotive manufacturing company. The company has been receiving complaints about faulty steering mechanisms, which could pose a significant safety risk. Using the Deming Cycle $($PDCA$),$ develop a comprehensive strategy to address this issue. In your response consider:

a$)$ Plan: Identify the steps you would take to investigate and understand the root causes of the faulty steering mechanisms.

b$)$ Do: Propose an initial set of actions to address the problem.

c$)$ Check: Describe how you would evaluate the effectiveness of the implemented actions.