Question: SECTION B [ 7 0 MARKS ] Answer ALL the questions in this section. QUESTION 2 2 . 1 Define job performance and explain its
SECTION B MARKS
Answer ALL the questions in this section.
QUESTION
Define job performance and explain its THREE components according to Colquitt et al using
examples.
Marks
Describe the THREE types of task performance outlined by Colquitt et al Provide examples
of each type and explain their significance in organisational settings.
Marks
Describe the concept of dispositionbased trust. How does trust propensity influence individuals'
interactions with strangers? Discuss the potential risks associated with both high and low trust propensity.
Marks
Explain cognitionbased trust and the three dimensions used to measure an authority's trustworthiness.
How does an individual's perception of these dimensions influence their decision to trust? Provide examples
to illustrate your points.
Marks
Examine the contribution that conscientiousness has on workplace productivity and success, and why is
it considered valuable across a wide range of job roles and industries.
Marks
Describe the impact of neuroticism on job satisfaction, stress management, and overall wellbeing in the
workplace. How does neuroticism affect an individual's perception of control over their environment and their
response to stressors?
Marks
Analyse the impact of comprehending the roles of team members on the overall effectiveness of team
performance. Give illustrations of different roles and their influence on team dynamics and results.
Marks
Analyse the impact of external elements, such as the business environment, on the process of
organisational design within a corporation. Share an instance from your personal experience or expertise
when modifications in the external surroundings necessitated organisational restructuring or adaption.
Marks
Explain the concept of observable artefacts in organisational culture. Provide examples of symbols,
language, stories, rituals, and ceremonies that contribute to shaping organisational culture. How do these
artefacts influence employee behaviour and perceptions within the organisation?
Marks
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