Question: ... SECTION B: BUSINESS LETTER Using the following information, write a formal business letter. (40 MARKS) One of your expatriate staff has recently transferred from

...

... SECTION B: BUSINESS LETTER Using the

SECTION B: BUSINESS LETTER Using the following information, write a formal business letter. (40 MARKS) One of your expatriate staff has recently transferred from Merck Singapore to Merck Malaysia, located at Menara Sunway Annexe, Level 3, Jalan Lagoon Timur, Bandar Sunway, Petaling Jaya, Selangor Darul Ehsan, 46150, Malaysia. You are the Senior HR Manager who has rented an apartment at Sunway Geo Residences for her. The real-estate agent who rented you the unit promised that transportation would not be an issue due to its central location. She also mentioned that the surroundings are quiet and peaceful. However, your staff is not happy with the accommodation. After living there for three weeks, she has found that the area is noisy, congested and lacks security. Her neighbours are loud and like to host parties nearly every night, usually until dawn. Her unit has been broken into twice within the short period of time. As a result, she is seeing a psychologist due to the traumatic experience. Write to your agent, Ms Ava Ong, who works for Rumaku Sdn Bhd. at Lot 2.08, Second Floor, Nexus Bangsar South, Jalan Kerinchi, 59200 Kuala Lumpur informing her of your expatriate staff's horrifying experience and your intention to terminate the lease with immediate effect. You would also like to get back the two months' deposit which your company has paid in advance. Additionally, you would like to seek medical compensation on behalf of your expatriate staff. Your secretary, Ms Jen Lim, will type out the letter. Remember to promote goodwill and use appropriate language with correct grammar. Use the standard letter format (Full Block' style)

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