Section B: Multiple choice Question format :$(20$pts$)$

On a value chain, the outbound logistics is an example of which activity?

A$.$ Best practices

B$.$ Support activity

C$.$ Primary activity

D$.$ All the above!

You have been recently employed in a car manufacturing firm as a business developer. On your first day in office, you recognize that the company has outdated softwares. Presenting your findings to top management, in what category would you place the observed problem?

A$)$ People problem

B$)$ Technological problem

C$)$ Organizational problem

D$)$ Firm problem

You have been asked by your manager to suggest a system to identify the Churn rate of particular product. What system do you know you can suggest for implementation?

A$)$ Churn calculator management

B$)$ Customer relationship management system