SECTION B-TRUE OR FALSE [10 marks) There are ten questions in this section. Each question carries one mark. Answer all questions in this Section 1. 2. Productivity is a major area of study in organizational behaviour: We want to know what factors influence the effectiveness and efficiency of individuals, groups, and the company when producing the organization's outputs. True/False An individual-level characteristics, which include perception, individual decision making, learning, and motivation have a very real impact on employee behaviour, and there is little management can do to alter them those characteristics. True/False Classical conditioning involves the automatic or reflective responses based on both external and internal stimuli. True False 3. Social learning or observational learning is the type of learning that occurs as a function of observing, retaining and replicating novel behavior executed by others. True/False 5. Workers low on the trait positive affectivity experience positive moods at work. whereas those low on the trait of negative affectivity experience negative moods. True/False 6. The best way to judge individual job satisfaction is to communicate with the individual not to observe and interact regularly with the employees. True/False 7. When exploring personality one would examine the stable se set of psychological attributes that distinguish one person from another. True/False The Big Five trait of conscientiousness refers to the extent to which an individual is not careful, scrupulous, and persevering. True/False Expectancy theory states that an individual tends to act in a certain way based on the expectation that the act will be followed by a given outcome and on the attractiveness of that outcome to the individual. True/False 10. The current popularity of teams seems based on the evidence that teams typically outperform individuals when the tasks being done require multiple skills. judgment, and experience True/False 8. SECTION C: SHORT ANSWER QUESTIONS [30 marks) There are six questions in this section. Answer all questions. 1. What are the primary advantages and disadvantages of job specialization? Were they the same in the early days of mass production? (5 marks) 2. 3. Critique the goal-setting theory of motivation. (5 marks) Explain some of the tools or methods organizations use to achieve telecommuting