Select a leadership action memo from Chapter 7 or Chapter 8 which best resonates with your experience and interest. Identify the leadership action memo you are using. Tell us about a time when your work or studies demonstrated the leadership trait and theory found in the leadership action memo? Make sure you examine the situation from the point of view of yourself, the employees, supervisors, and the organization (senior management & human resources)? NEW LEADER ACTION MEMO As a leader, you can change follower behavior through the appropriate use of rewards and punishments. To establish new behaviors quickly, you can reinforce the desired behavior after each and every occurrence. To sustain the behaviors over a long time period, try reinforcing the behaviors intermittently