Question: Select a service incident and write a paragraph describing how it would go through all the steps in incident management. Provide the selected service specifics

Select a service incident and write a paragraph describing how it would go through all the steps in incident management. Provide the selected service specifics in each step.

Select a new service or use the same service above, and using a second paragraph describing how it would go through all the steps in problem management. Provide the selected service specifics in each step.

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