Select all true answers below: Select one or more: a. A poka-yoke is an excellent monitoring metric b. Dashboards can be used to collect multiple KPI's into one viewing spot c. Waiting until you lose a customer is an effective method of monitoring process quality d. Dashboards can be used to monitor processes e. Preventing a mistake is more expensive than catching a mistake, so quality inspectors are valuable f. KPI's can be used to monitor processes o g. Catching errors at the loading dock is better than preventing the mistake h. Process capability index will tell you if your process is working as intended i. SPC is a tool to monitor process output parameters j. Chatting with the production line supervisor at lunch is an extremely effective method to monitor processes ok. A visual workplace can both monitor processes and provide workplace status updates