Question: Select all true statements about CRM analytics from the following. More than one answer may be correct. Check All That Apply CRM analytics provides insights
Select all true statements about CRM analytics from the following. More than one answer may be correct.
Check All That Apply
CRM analytics provides insights into customer behavior that can be used to make informed business decisions.
Data is gathered from pointofsale, ecommerce technology, and customer interactions.
CRM analytics can be considered a form of online analytical processing.
Information is gathered in personal categories and may be an ethically challenged process.
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