Question: Select all true statements about CRM analytics from the following. More than one answer may be correct.CRM analytics provides insights into customer behavior that can

Select all true statements about CRM analytics from the following. More than one answer may be correct.CRM analytics provides insights into customer behavior that can be used to make informed business decisions.

CRM analytics provides insights into customer behavior that can be used to make informed business decisions.

Data is gathered from point-of-sale, e-commerce technology, and customer interactions.

CRM analytics can be considered a form of online analytical processing.CRM analytics can be considered a form of online analytical processing.

Information is gathered in personal categories and may be an ethically challenged process.

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